About TM USA

Telekom Malaysia (USA), Inc. (TM USA) was established in 2000 as a wholly-owned subsidiary of Telekom Malaysia Berhad (TM), Malaysia's premier telecommunications solutions provider.

Leveraging on TM's extensive connectivity throughout the world, TM USA is part of the extended marketing arm of TM WHOLESALE, currently providing telecommunications and related services to major clients in the United States.

TM USA focuses on the domestic and international wholesale business in connectivity, data, infrastructure, voice and multimedia services, aiming to serve as the gateway to the ASEAN region as well as the rest of the world.

QUICK GLANCE OF TM WHOLESALE
SERVICE COVERAGE


0 Countries
0 Cities
0 Cities
0 Cities

Cable Landing Points

> 150

Points-of-Presence (TM PoPs)

20

Regional Offices

6

Submarine Cable System

> 20

Regional Data Centres

2

Satellites Coverage

13

Products & Solutions

Discover how our products and services can enhance your business.

Data Services

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Global Ethernet Services

Provides a seamless and secure Point-to-Point/Multiple Point-to-Point Ethernet connectivity linking customers to countries via TM's extensive global EoMPLS network.

Global Hosting Services

Enables space rental facility with managed security services in our carrier-neutral data centre for servers and other computing hardware in a cost-effective and secure way.

Global Internet Protocol Virtual Private Network (IPVPN) Services

Offers a highly secure, scalable communication network and flexible architectural option that is customised beyond the geographical limit in a cost-effective manner.

Global VSAT Services

Connects users who need an independent communications network with remote sites leveraging high mobility and cost-effective solutions in our wide range of global connectivity for high-speed Internet access, voice and data throughput up to 10 Mbps.

International Bandwidth Services

Links Malaysia to any destination in the world riding on our extensive international network infrastructure with high quality and responsive bandwidth services.

International Ethernet Services

Delivers secure high bandwidth capacity, flexible service scalability and reliable access solutions for corporate networks.

Optical Bandwidth

Accommodates users with dedicated point-to-point transmission riding on Dense Wavelength Division Multiplexing (DWDM) with high-speed data transfer up to 100 Gbps.

TM IP Transit

Gives excellent global and regional connectivity performance through our single AS4788 backed with TM's diverse and interconnected networks worldwide.

Backhaul Services

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IP Wholesale

Provides immediate and cost-effective means for businesses to deliver nationwide IP-Managed services.

My1HubTM

Facilitates customers' ICT needs with our one-stop solution consisting of competitive Internet bandwidth and hosting services through our strategically located carrier-neutral data centres across the region.

Wholesale Ethernet

Brings customers' business forward with our award-winning Carrier Class Ethernet connectivity solutions that are cost-efficient, robust, scalable and seamless.

Wholesale Internet Access

Caters licensed operators with the highest network scalability, security, flexibility and dedicated high-speed Internet access requirements.

Access Services

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DSL Wholesale

Connects users to the Internet via a conventional phone line enabling connectivity for broadband providers to offer Internet service to end-users through TM's wired broadband network.

Wholesale Wireless Service

Provides users with affordable WiFi with ease of convenience.

Infra Services

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Tenancy

Offers users a commercially negotiated wholesale space rental service at any of TM's network building.

Voice Services

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Bilateral Voice Services

Accelerates customers' business growth with strong connections to over 62 countries, enabling the highest quality and clarity of voice termination with established inter-carrier arrangements.

Global SMS Hub

Provides users with access to hundreds of mobile networks around the world using just one connection and one single contract.

Hubbing Voice Services

Offers Standard and Premium hubbing service options, with different routing and pricing to ensure the best combination of quality and price ratio.

Local Number Solution

Provides users with Malaysia numbering for call communication to end users of Carrier over an IP network.

Wholesale VoIP (Voice over Internet Protocol)

Equips users with cost-effective communication solutions without compromising the calls quality.

Adjacent Business

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TM Content Delivery Network (TM CDN)

TM CDN brings you closer to the market and extends your coverage across ASEAN through a hub ecosystem connecting your content to all regional content service providers. Click HERE to find out more on TM CDN.

Professional Services

Provides customers with a service that is designed based on our extensive experience and technology expertise.

Our Global Presence


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Meet Us There

Catch us at these upcoming events and discover TM USA products and services.

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Meet The Team

Well experienced and thoroughly committed, our team of professionals are equipped with the knowledge to serve your business requirements in this competitive environment.

HAFIZ LOCKMAN

REGIONAL DIRECTOR, AMERICAS
CEO, TM USA INC.
HAFIZ LOCKMAN

HAFIZ LOCKMAN

REGIONAL DIRECTOR, AMERICAS
CEO, TM USA INC.

Hafiz Lockman was named to his current position in 2009. He is responsible for driving business and managing the overall operations of TM USA. Prior to his current role, he joined TM USA in 2006 as an Operations Manager, where he was involved in various business and operational capacity, particularly in the sales of TM USA's data products.

Hafiz has a Bachelor of Engineering (Electrical) and a master's degree in Business Administration (MBA) from Drexel University, Pennsylvania. He then pursued his master's degree in Computer Engineering at the University of Pennsylvania. He also holds a Cisco Certified Network Professional (CCNP) certificate. Hafiz is the founder and Chairman of the Board of Directors for the Malaysia U.S Chamber of Commerce.

YUZAIMI YUSOF

BUSINESS DEVELOPMENT
TEAM LEAD,
SAN FRANCISCO BAY AREA
YUZAIMI YUSOF

YUZAIMI YUSOF

BUSINESS DEVELOPMENT
TEAM LEAD,
SAN FRANCISCO BAY AREA

Yuzaimi Yusof is responsible for managing strategic key Americas Data accounts. His roles include specific business development, sales, and supporting other business functions such as marketing, customer service, regulatory and licensing liaisons for TM USA's data services.

Yuzaimi joined TM USA in 2006 as a Technical Manager. Subsequently, he was the Operations Manager before he was assigned to his current post in 2012, managing various business and operational responsibilities, particularly in data sales. Yuzaimi holds a master's degree in Information Systems from Indiana University Bloomington.

ALFIAN ZAINI

BUSINESS DEVELOPMENT
TEAM LEAD,
WASHINGTON DC METRO AREA
ALFIAN ZAINI

ALFIAN ZAINI

BUSINESS DEVELOPMENT
TEAM LEAD,
WASHINGTON DC METRO AREA

Alfian Zaini is responsible for managing Americas Data accounts and involves in specific business development, sales, and other business functions such as marketing, customer service, regulatory and licensing liaisons for TM USA's data services. He joined TM USA in 2016 and prior to that, he served as an Account Manager for one of the largest wholesale key accounts in TM.

Alfian has seven years' experience in various domestic telecommunications access and transmission technology while serving as a Network Operations engineer in the state of Sarawak, Malaysia. Alfian holds a bachelor's degree in Information Technology majoring in Multimedia Systems from Multimedia University, Malaysia.

AMIDA OTHMAN

STRATEGIC SALES & BUSINESS SUPPORT,
KUALA LUMPUR
AMIDA OTHMAN

AMIDA OTHMAN

STRATEGIC SALES & BUSINESS SUPPORT,
KUALA LUMPUR

Amida Othman is responsible for managing Americas Telcos and OTT partners for both voice and data businesses. Before her current relocation to the TM headquarters, Amida was based in Washington DC to assist TM USA. She has vast experience in TM’s overall voice and data business, especially for Asia, Africa and Middle East regions.

Amida holds a bachelor’s degree in Business Administration majoring in Economics and a master’s degree in Business Administration (MBA) majoring in IT Management from Multimedia University, Cyberjaya, Malaysia.

ERIC VILLANUEVA

ENGINEERING & NETWORK OPERATIONS,
WASHINGTON DC METRO AREA
ERIC VILLANUEVA

ERIC VILLANUEVA

ENGINEERING & NETWORK OPERATIONS,
WASHINGTON DC METRO AREA

Eric Villanueva current key responsibilities are managing the voice services for TM USA and our network equipment located in our points of presence in the US. In addition to provisioning new carrier interconnections and managing voice services daily quality, his roles are also expanded towards data services network operations. Prior to joining TM USA in 2015, Eric was working with an Internet Service Provider in the Washington DC Metro Area.

Eric graduated with his Bachelors in Network Administration from Devry University, Virginia. He had also received trainings and certification on Shoretel devices such as IP phones, PRI, Cloud PBX and unified communications from Shoretel.

KHANH NGUYEN

BUSINESS OPERATIONS & REGULATORY,
WASHINGTON DC METRO AREA
KHANH NGUYEN

KHANH NGUYEN

BUSINESS OPERATIONS & REGULATORY,
WASHINGTON DC METRO AREA

Khanh Nguyen is responsible for TM USA finance and business operations. Her roles include regulatory and process management, corporate budgeting, financial analysis and establishing key financial strategies to enhance business profitability. Khanh Nguyen joined TM USA in 2010 as a Finance Manager with her extensive working experience in various industries such as IT, services and wholesale with Equifax and other corporations.

She possesses a bachelor’s degree in Accounting from George Mason University.

Accolades

Our quality products and services that have been recognized with a number of awards and accolades.

News

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Telekom Malaysia (USA) Inc

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East Coast Office

7925 Jones Branch Drive,
Suite LL100, McLean, Virginia 22102, USA

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West Coast Office

6701 Koll Center Pkwy Suite 250,
Pleasanton, CA 94566, USA