Bilateral Voice Services

TM has voice interconnects to more than 287 carriers in over 73 countries. Being an incumbent operators in Malaysia (primarily fixed and broadband) , the established inter-carrier arrangement with all other domestic mobile carriers ensure that TM is capable of terminating Malaysia's traffic with highes quality and clarity. Riding on bilateral arrangements, it is also able to support International Toll-Free Service (ITFS), Home Country Direct (HCD) and Universal International Freephone Number (UIFN).

Bilateral Voice Services

Our Services

International Direct Dialing (IDD)

  • Connects to all fixed, mobile and satellite networks all over the world

Home Country Direct (HCD)

  • Enables collect calls and billing via call card accounts.

Malaysia Direct

  • Enables international connectivity via call cards or prepaid cards

Integrated Services Digital Network (ISDN)

  • Enables voice, data, images, videos and Internet communications via dial-up lines.

Collect Calls

  • Calls charged only upon acceptance by recipient.

Unified International Freephone Number (UIFN)

  • Provides international customers access to their businesses with one unique phone number.

International Freephone Service

  • Provides free calls to choice of countries for more efficient business operation

Key Benefits

Benefits Details
Multiple Services Support Supports normal IDD services and also other value-added services such as HCD, ITFS and UIFN.
24 / 7 Customer Service Center Round-the-clock support by experienced service engineers and technicians.


International connectivity.

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